Privacy Policy

Last Updated: November 2025

Trimlogi ("we", "our", or "us") operates the Trimlogi mobile application available on Android and iOS ("App") and the landing page on the web. This Privacy Policy explains how we collect, use, store, and protect your information when you use Trimlogi.

By using the App, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When users register or use the Trimlogi services, we may collect:

  • Name
  • Email address
  • Phone number (optional)
  • Store details (store name, address, store code, user roles)

1.2 Automatically Collected Data

Through Firebase services, we may collect:

  • Device information
  • App performance data
  • Crash reports
  • Authentication logs
  • Usage data related to the App

1.3 Activity & Operational Data

To provide core functionality such as service logs, commissions, and store management, Trimlogi stores:

  • Service logs created by users
  • Sales activity
  • Staff and store activity
  • Timestamps and transaction details

2. How We Use Your Information

We use collected data to:

  • Create and manage store accounts
  • Authenticate and verify users
  • Allow store admins to manage staff
  • Maintain store activity and logs
  • Provide customer support
  • Improve app performance and stability
  • Prevent fraud and ensure secure usage

We do not sell or share your personal data for marketing purposes.

3. Data Storage & Security

Your data is securely stored using Google Firebase, including:

  • Firebase Authentication
  • Cloud Firestore

We use industry-standard encryption and strict access control to prevent unauthorized access.

Store owners and admins have access only to the data related to their store.

4. Sharing of Information

We may share your information only in the following cases:

  • With your store admin (if you are a staff member)
  • With service providers such as Firebase for app functionality
  • When required by law, such as government or legal requests

We do not share your information with third parties for advertising.

5. Your Rights

You may request:

  • Access to your stored data
  • Updates or corrections
  • Permanent deletion of your data
  • Deactivation of your account

To request this, contact us at:

📧 admin@trimlogi.com

📞 +91 70344 55864

6. Children's Privacy

Trimlogi does not target or knowingly collect data from individuals under the age of 18.

7. Third-Party Services

Trimlogi uses trusted third-party services including:

  • Google Firebase (Authentication, Firestore)
  • Google Play Services
  • Apple iOS Services

These services may collect data as described in their respective privacy policies.

8. Data Retention

We retain your data as long as your account is active or as required to provide our services.

You may request account deletion at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or data handling, contact us:

📧 admin@trimlogi.com

📞 +91 70344 55864